We recently had the opportunity to interview Ed, a fellowup user and an uber-connector. Ed leads alumni donations for one of the biggest colleges in the US. Ed is considered a very successful business man with an extraordinary network. He is extremely genuine and transparent about his work and was willing to share with us some of the “ABC” of his work:
- Track people constantly – Ed uses social networks and google to always stay informed of latest developments. He tracks both potential donors, as well as, colleagues from other universities. Ed noted that 40% of his leads come from active search – setting alerts on key people while always extending the search to at least 3rd degree connections. Every day starts with 20 min review of what’s new and creation of new referrals.
- The referral loop – just like the viral loop, Ed has a referral loop. According to Ed, the referral loop makes sure he always has new connections. Ed sets a personal goal to make sure every referral (good or bad) translates to at least one more referral. In Ed’s eyes, every meeting counts.
- Genuinely care about people – Ed always keeps in touch, regardless of the state of the relationship. He also always makes sure he is there for others – even if currently there is no “opportunity in sight”. For example: some of the university biggest donors are athletics and Ed stays in touch with them throughout their career. Even when their careers are over prematurely because of an injury, Ed stays in contact and offers assistance to help them get back on track. He’s a true believer in reciprocality – “You need to know how to give before you ask” – he says.
Two interesting posts from Forbes and HBR represent a complimentary picture of how one should set the attitude towards her career and life.
The headline “if you build, they/it will come” is really the essence of it.
Our human nature is naturally biased towards short term gains. We often ask the question of what’s in it for me now? and once we decided we don’t like the answer, we avoid actions that could actually have enormous value in our future. Examples are across the board – from doing homework to taking the time to think through a pension plan.
Our social capital is no different. “Investing” in it doesn’t always bear immediate fruit. A great gesture you can do to someone in need today can turn out as the biggest decision you ever made 20 years later. How would you know which of your actions would bear the most fruit? you won’t – it’s almost impossible to guess (most people find it surprising in retrospect). This is why you are only limited by how authentic and caring you could really be. As been mentioned here a few times in past posts, you need to be authentic. You should feel comfortable and honest. Otherwise you are in for a disappointment. It’s less about how big is your network but how authentic you keep it. Start by building authentic relationships and add more gradually to your ability.
Now let’s define attitude. It could have many facets. Obviously, you can help others. BUT, you can also seek help. Seeking help is a strong way to build a relationship. It shows other sides of your personality which allow others to connect better with you. Seeking help can also come in the shape of asking for feedback at work and learning about what you are good at and what you can improve upon. Attitude can also be about promoting others. Share your success and others would be grateful. Undoubtedly, this is not the case in every industry. But if you work in a merit-based environment (and not a political one), your actions would be recognized.
Hopefully it would be helpful for you and you will feel satisfaction as quickly as possible. Seed with love and they will come…
(picture copyright by lylamerle - creative common - http://www.flickr.com/photos/lylamerle/1313168353/)
Are you familiar with this?
If so, you should be very careful!
You must been thinking: “Hi, I care about this person and what’s wrong with a reminder to keep in touch” – well, there is nothing wrong with the reminder. It’s you we are worrying about. This simple reminder can turn into a negative engagement unless used with authenticity.
It’s great to remind yourself to stay in touch with friends – even more, it’s a must-do in order to maintain your network. However, you need to make sure you are creating meaningful engagements and not just “check-marking” a friend.
This is an example of an empty engagement:
What’s up? just wanted to catch up on the latest.
It might also contain negative value because there is no substance to the message. Especially if you don’t offer some information about yourself. In fact, the receiver might view your email as an unnecessary “task” or “work”.
Some great ways to keep in touch are thinking abut what the receiver might value – what would she find meaningful. The simplest example is a greeting for the person’s birthday (…yes, it’s still counts for someone although everyone is doing it on facebook…). Another ones can be:
- Holidays (especially if unique to their region/religion)
- Job changes or promotions.
You can also think about what interests that person and send her high quality information that she might enjoy.
This is an example of a meaningful engagement:
I hope you are doing well and had a wonderful break over thanksgiving.
I recently came across this article and I thought you might find it interesting.
This all seem like a lot of work, but it’s not if you use the right tools (hint: fellowup ). However, be careful about those “empty’ timely reminders – they might only have the opposite effect. Think about value reminders to engage with others.
Drop the “robotic” approach – Be authentic.
We tend to remember important information by three main indicators:
1. with whom did we talk about it?
2. about what did we talk?
3. AND where did we talk about it?
This gives us the trinity formula for remembering important stuff about our lives…now, on fellowup, you can trace your thoughts back by their location.
The location is automatically added to the note if you have it on your calendar (the ‘where’ field). You can edit it inside the note if you choose to.
You can also click on the ‘map’ icon to see the location on google maps.
We will soon add this feature to our mobile app as well.
Thanks for the feedback. Keep sending us great ideas and suggestions!
A few posts ago, I’ve wrote that business and personal connections are not really separate as people like to think. People are still surprised to discover that in many cases their facebook and linkedin networks overlap by more than 50%!
An HBR post by Jodi Glickman argues that we should separate business from personal when it comes to communication.
While our connections are often shared between our business and personal lives, we should learn how make the distinction when communicating. By not mixing business with pleasure, we help preserve the integrity and trust of our relationships.
How can we do that? we keep it separate.
For example, instead of writing one email that includes personal and business aspects – we separate it into two emails. Jodi calls it the simple yet effective concept of “under separate cover”.
The rule of thumb for figuring out if an email is too personal is by whether it can be forwarded to others at work. If the recipients wouldn’t feel comfortable showing it to their colleagues, it’s too personal.
It is important to note that the underlying message is NOT to separate business contacts from personal – but rather to not forget the implications when we mix them in a business environment. By being sensitive about how we communicate at work, we are in fact, giving others room to respond professionally without the concern of hurting the relationship.
Multiple calendars include your own calendars and the shared ones (hidden and unselected calendars are not shown). This feature serves you best if you have one central calendar to show an aggregated view of your calendars.
Notice that if you use multiple google accounts without sharing your calendars across, we would only show (for now) the primary account you synced with fellowup. Very soon we would support multiple google accounts to support all variations (gmail and contacts included).
How to share your calendars from multiple google accounts ?
- Log on to the calendar you wish to share
- Click on ‘calendar settings’
- Click on the ‘calendars’ tab
- Click ‘share this calendar’ on the calendar you wish to share
- follow google instructions.
Need help? write a comment on this blog or send us an email.
As part of its personal assistant experience, fellowup sends you daily emails about your day. Think of it as an executive summary into the people of your day.
- Who’s on your days – relevant meeting and events that include people from your network. See faces, details, and click to get a full detail overview of the person.
- Take action – fellowup suggests 1-click actions to followup, send a greeting, or take personal notes so you would not forget anything or anyone.
OK, enough talk – one picture is worth a thousand words:
Thanks for your great interest and for the great feedback! We are very excited to hear how much you all been waiting to use FellowUp.
For our current users, we’re currently experiencing heavy load on the servers. We’re working to resolve the problem and to enable each and every one of you to sync all your contacts smoothly.
For those who wish to signup, response to the beta has been so great (10x expected sign-ups) that we’re going to temporarily hold-off on the beta. We want to focus on providing an amazing experience to our users and getting FellowUp ready for a public launch.
Please signup at our homepage and we will send you an email as soon as possible to activate your account.
Please email us with any question.
Sorry for the inconvenience and thank you for your patience.
Have a great day FellowingUp!
The FellowUp Team
The fellowup iPhone app is now ready to be downloaded!!!
Please download, review, and let us know what you think!
The fellowup team
p.s. see below more information on the app, including use-cases. Click to see it on the website.
Fellowup mobile puts your ENTIRE network a touch away. Easily manage information about all your contacts from LinkedIn, Facebook, Google, and other social networks.
How to use FellowUp mobile?
Here are some ways to use FellowUp for your personal and professional network:
✔ See information about key people in your day – Going to meet someone? Use fellowup to get updated about the person complete profile, notes, and reminders.
✔ Remember everything about everyone – want to keep information about someone? Use fellowup to enter notes and reminders about that person.
✔ Just met someone new? Simply take a photo of their business card, add a quick note, and that’s it – you just synced your fellowup account.
We hit a big milestone this past week! fellowup is now managing over 1 million contacts (and growing rapidly)!
We are making our way quickly towards the 10 million milestone!
Thank you for all the great feedback, support, and suggestions! We love it that you find fellowup valuable and we look forward to making it better everyday.
We take your feedback very seriously and we have great features coming up very soon.
Please email us or post a comment about ideas, feedback, and comments.